Delivery Dispatcher
LANDED
Software Engineering
New York, NY, USA
Posted on Mar 28, 2026
Who we are looking for:
Our dispatchers are detail-oriented team players with leadership qualities who thrive in a fast-paced, growing environment and are good at multitasking. We are currently looking for part-time and full-time dispatchers for our Manhattan locations.
Work locations available are: Manhattan, Bronx, or Brooklyn.
Work locations available are: Manhattan, Bronx, or Brooklyn.
Responsibilities
- Create routes for on-demand deliveries from the kitchen to the customer
- Manage pick-up area and provide customer service for walk-in customers
- Maintains a clean, organized, efficient dispatcher and driver area
- A strong communicator – This role will communicate across the spectrum- from verbal communication with drivers and chefs in the field to written communication summarizing problems and solutions for operations leaders.
- Interested in data and technology – Demonstrated comfort using software—interest in learning data analysis required to optimize a fleet and comfort with learning new internal tools.
Requirements
- 1+ years of experience in delivery services
- Dispatching experience preferred
- Bilingual - Spanish and English preferred
- Must be willing to stand for long periods
- Willing to work weekends and 10-hour-long shifts
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An artificial intelligence tool that may be considered an Automated Employment Decision Tool (AEDT) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:
- The candidate’s ability to perform the tasks in the available job role.
- The candidate's self-rated skill proficiency.
- The candidate’s fit for this job posting.
The use of AI technology is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired.