Matire D - OMNIA Skybar
LANDED
Las Vegas, NV, USA
Posted on Mar 28, 2026
Job Description
Responsible for checking in and managing the seating of all guests, including both reservations and walk-ins. Manages reservation book and accepts walk-in guests to help maximize seating for each shift. Greets and interacts with restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Anticipate and accommodate all guest needs
- Provide professional and exceptional service at all times
- Present menus, answer questions, and make knowledgeable suggestions for all food and beverage items
- Inform guests of all specials and promotions, including prices
- Solicit allergy or dietary restrictions from each guest and communicate them appropriately
- Accurately enter all orders into the POS system
- Ensure timely and correct delivery of all food and beverages to guests
- Maintain cleanliness and organization of assigned stations and the entire venue
- Follow supervisor instructions, communicate effectively, and support coworkers as a team player
- Possess in-depth knowledge of all food and beverage menus, as well as the company
- Serve all alcoholic beverages in accordance with state regulations and alcohol awareness training standards
- Follow company procedures when providing bottle service
- Follow proper procedures for handling cash and payment cards
- Comply with Department of Health regulations and company sanitation standards
- Accurately complete all end-of-shift financial procedures
- Communicate guest needs to Front-of-House and Heart-of-House team members, managers, and chefs
- Properly set up the cocktail lounge, bar, and side stations, and perform side work and other opening/closing duties as directed by management, including:
- Ensuring all lounge furniture is clean and free of debris
- Setting tables with appropriate settings
- Stocking side stations with required supplies
- Performing opening and closing side work as prescribed
- Report all breakage or damage of equipment and furniture immediately to management
- Attend and actively participate in daily pre-service meetings
- Attend and participate in all scheduled training sessions and departmental meetings
- Learn by observing and listening to others, sharing knowledge, and leading by example
- Maintain a positive and professional attitude at all times
- Demonstrate knowledge of Tao Group Hospitality, its partners, and related hotel environments
- Work collaboratively as part of a team and offer help and support to fellow team members
- Assist with and complete additional tasks as assigned
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue Maitre d’ training
EDUCATION/WORKING KNOWLEDGE:
- Previous hospitality experience.
- Previous Maitre d’ and/or Tao Group Hospitality Wing experience
- Experience in a high-volume restaurant/nightclub/lounge
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for team members, management, and guests to read
- Must be able to kneel, bend, and stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 50 lbs.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- Exposure to hot kitchen elements or cleaning materials.
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment