About You:

• Minimum of two years prior experience in clinical background and/or Carbon Health EHR.

• Exceptional verbal and written communication skills

• Self-motivated and able to stay focused

• Familiar with Apple products and Google Suite applications

• Dedicated workspace within the home

• Flexible schedule

• Internet speed/connection of 5mb down / 2 mb up or higher.

What You’ll Do:

• Report to the Manager of Growth.

• Provide guidance and support as a subject matter expert in Growth service lines (PMPM, WPH) across all clinic locations and communication pathways.

• Assist with Workplace Health growth initiatives such as, but not limited to, lead generation and follow-up protocols.

• Coordinate with the Growth Team to develop and implement training resources, client-facing documents, and communication pathways.

• Assist with day to day client operations such as, but not limited to, growth operational flaw ticketing pathway, client escalations and troubleshooting, and client billing support.

• Act as the Growth team’s Marketing liaison to Marketing team.

• Act as the Growth team’s liaison to the Clinic Ops and Product/CI team to advance our growth initiatives.

• Conduct quality control (QC) on growth-linked workflows, such as, but not limited to, Employer-Paid billing and WPH Ops Flaw tickets.