Careers

Senior IT Helpdesk Technician at Clutter
Culver City, CA, US

Clutter is an on-demand, physical storage and moving, technology company based in Los Angeles that is disrupting the $50B/year self-storage and moving industries. We’ve built an end-to-end logistics and supply chain platform, enabling us to offer consumers a much more convenient solution at price parity with the incumbents. We’ve raised $300M from a number of VCs, including SoftbankSequoia CapitalAtomico and GV (formerly Google Ventures). We have 750+ team members and tens of thousands of customers in 7 major markets across the US with plans to be in 50+ markets, domestically and internationally, within the next 5 years!

At Clutter, we're fortunate to be providing a consumer value proposition that people love and one that makes economic sense — a true product/market fit that few startups ever find. To deliver on our promise to consumers, team members and investors, we're focused on hiring, training and retaining exceptional individuals. This means that we have a very thorough interview process and maintain high performance expectations, but we'll always be transparent with you and respectful of your time.

The opportunity: 

Clutter is looking for a talented and highly motivated Senior IT Helpdesk Technician to support the growing IT infrastructure of one of Los Angeles’ most dynamic and fast growing venture-backed startups. The position is full time and will be based out of our office in Culver City.

What we ask:

  • Support primarily MacOS/iOS setups with a splash of Windows
  • Requisition, set-up and distribute IT hardware and supplies
  • Diagnose and resolve basic technical issues (networking, computer systems, applications, etc.)
  • Assist and support users remotely and desk-side

Requirements:

  • 5+ Years of Experience working in a IT role
  • Comfort working in a mixed technology environment (MacOS, iOS and Windows)
  • Experience working with Mobile Device Management system (JAMF, SimpleMDM or MaaS360)
  • Experience with G Suite administration, Active Directory management and comfort managing third-party vendors
  • Ability to lift at least 35 pounds, move and assemble office furniture and run both elevated and ground cabling
  • Bonus points if you’ve supported Software as a Service (SaaS) applications

Clutter is committed to fostering a fair, inclusive, and equal work environment. We strive to create a workplace that reflects the communities that we serve, where each team member is empowered to come to work as their true self. Diverse teams are more successful, which is why Clutter aims to be a leader in workplace equality and move both our company and the industry forward.

In addition to our commitment to respect and equal treatment for all, we operate every day guided by our four core values:

  • Safety for Everyone and Everything
  • Pride in Professionalism
  • High Standards, Real Accountability
  • Confident Optimism