Have you ever tried to hire a plumber? How about a house cleaner? If you have, chances are it took you longer than expected. In the era of instant-everything, you shouldn’t have to spend an entire afternoon researching, calling and vetting local service professionals whenever you need one. The market for hiring them is huge — $700B in the US alone — but the process is inefficient and largely offline.
Thumbtack is transforming this experience end-to-end, building a marketplace that matches millions of people with local pros for almost any project. In making these connections, not only do our customers get more done every day, our pros are able to grow their businesses and make a living doing what they’re great at.
A subset of the Product team, Category Management ensures that our marketplace is effectively serving customers and pros across our 500+ types of services (what we refer to as categories). These categories are at the heart and soul of Thumbtack — and as an extern you will have the important job of working on holistic strategies to help drive their growth and health. You must be highly analytical, solution-oriented, and a strong communicator. Additionally, you must be naturally curious and empathetic (our pros are a diverse bunch!). Sound like you? Read on.
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
Thumbtack is a local services marketplace that connects customers who need to get things done with local, skilled professionals who can help. From plumbers and painters to DJs and personal trainers, Thumbtack helps millions of customers find the right professional for their project in over 1,000 categories. Founded in 2009 and headquartered in San Francisco, Thumbtack is backed by over $250 million in investment from Sequoia Capital, Google Capital, Tiger Global Management, Javelin Investment Partners and Baillie Gifford.
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.